Information for New Residents

Welcome Pamphlet alt



If you are new to the Island, look for the free publications you will see around shopping centers and restaurants which are excellent guides for things to do and where to go for services and shopping. Several include names of restaurants, their location and reviews. Our local newspaper, The Island Packet, publishes a booklet entitled Newcomers Packet - A Warm Welcome Guide to Southern Beaufort County, in which you can find additional information on topics like education, medical facilities, places of worship, annual events, local history, recreational activities, and a map of the Lowcountry.


 Just a few quick reminders: Please let our Security Office (843-681-6405) know the date of your move and the name of your moving company. You will need to purchase decals for your personal vehicles for your entrance into the community.  Please be advised that you must submit a pass request for any family or friends who may visit you in WH. There are gate fees for commercial vehicles entering WH which are posted at the gate house. This fee is paid in cash by the company driver. In some cases, you may be asked to reimburse the driver for these fees. However, most commercial vehicles entering WH have decals which they purchase on an annual basis, and therefore do not pay entrance fees on a per entry basis.

 Yard Debris:  There is a general pickup of yard debris on every Monday.  Material should be at the  street.  Small debris, such as leaves, should be bagged in paper landscape bags.  If you have a landscaping service, your provider must remove and dispose of your debris.

 If you will be away from your residence for several days, please stop by the gatehouse and fill out a vacation form for Security so our officers are aware that your home is unoccupied. In the event you have an emergency situation, you should first call 911, and then call Security.

 When you receive the POA Rules and Regulations, please review the section on parking.  Please note that there is no overnight street parking allowed without prior notification to Security.  We would also ask pet owners to review the section on animal control.

 Helpful hints for new Residents

 • To transfer electrical service into your name, call Palmetto Electric at 681-5551.

• To arrange for phone service, call Hargray Telephone Company at 686-5000.

• There is a map of Hilton Head Island with a street index in the center of the Hargray Communications Directory.

• To arrange for cable TV service, call Time Warner at 866-892-7201 or Hargray Telephone Company at 800-726-1266 or 686-5000.

• Stop by the Windmill Harbour gatehouse to get your Property Owner’s decals and Personal Identification Number (PIN) that will enable you to call in passes for your guests.

• The US Post Office is located at 213 William Hilton Parkway (Route 278).

• Library - The Hilton Head Library is located at 11 Beach City Road (255-6500). From Route 278 going south turn left onto Beach City Road. The Library is the first left.

• Water and sewer service is provided by Hilton Head Public Service District (PSD), located at 21 Oak Park Plaza. Telephone 681-5525.

• Becoming a South Carolina resident? If so, you will need to change your Driver’s License and vehicle registration. To get your Driver’s License you need to provide proper identification, including a document showing your Social Security number. A pay stub usually is sufficient. For your vehicle registration, you will need to pay a personal property tax on the vehicle before it can be registered. Personal property taxes are based on the cost and mileage of the vehicle being registered. Personal taxes are paid at the Government Center (255-2616) located at 539 William Hilton Parkway. A South Carolina Driver’s License is important when you need to show you are a local resident. The South Carolina Department of Motor Vehicles is located on the mainland at 15 Sheridan Park of Route 278.

• Register to Vote – You can also register to vote when you get your South Carolina Driver’s License. Or, stop by the Government Center located at 539 William Hilton Parkway and register to vote.

• Apply to the County Assessor's Office for "full-time resident" status. Full-time residents are subject to a significantly reduced Assessment rate for your real estate taxes. In order to qualify, you must be a resident for one year.

County Office Locations:

Hilton Head Office: 539 William Hilton Parkway Telephone: 843-255-2425

Beaufort Office: 100 Ribaut Lane, Telephone: 843-255-2400

Bluffton Office: 4819 Bluffton Parkway, Telephone: 843-757-1500

• The local Recycling Center and Transfer Station (trash disposal) is open from 7 a.m. - 7 p.m. and is located off Dillon Road. Directions going towards the south end of the Island on 278: Take the first left after Mathews Drive onto Dillon Road, take a left onto Gateway Circle, then turn right onto Summit Drive, take another right into the Transfer Station. You can also dispose of green, brown, or clear glass, aluminum cans, plastic, used motor oil, oil filters, oil bottles, newspapers, magazines, clothing, cardboard, yard waste, bagged household trash, furniture, and tires. The facility will not accept car batteries or commercial waste. There is no fee for this service.

  • Household garbage pick-up - Windmill Harbour Association does not provide garbage pickup.  Please arrange your garbage pickup through one of the several local refuse companies.

If you have any questions about any regulation, please feel free to contact our POA management company, IMC at 843-785-4775. 

This is a special community, and we are happy you have chosen to be a part of it.

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